Kyocera Usage Warranty

Q. Do Kyocera knives come with a warranty?

A. All Kyocera ceramic knives are warranted to be free from defects in material or workmanship for five (5) years after the original purchase date. In the event such a defect occurs, Kyocera Tycom Corp. (“KTC”) will repair or replace the knife free of charge. This warranty extends only to the knife’s original purchaser. This warranty does not cover damage caused by improper use of the knife, or accidental damage to the knife. Small chips or broken tips are not covered by this warranty, but can often be corrected by re-sharpening. Discoloration can be removed by soaking the knife in a mild bleach solution or acetone.

To process your warranty claim please fill out the Warranty form that came with your knife, enclose your proof of purchase and your knife, and send to Kyocera Tycom Corp., Attention: Knife Resharpening & Warranty Dept., 3565 Cadillac Ave., Costa Mesa, CA 92626.

You can get a copy of the warranty and the form in PDF format, at:
www.kyoceraadvancedceramics.com/products/warranty/

THE ABOVE WARRANTY IS EXCLUSIVE AND Kyocera Tycom Corp MAKES NO OTHER WARRANTIES, EITHER EXPRESSED OR IMPLIED, REGARDING THE KNIFE OR RELATING TO ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. KTC SHALL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES WHETHER A CLAIM IS BASED ON CONTRACT, TORT, WARRANTY OR OTHERWISE. IN NO EVENT WILL KTC’S LIABILITY EXCEED THE ORIGINAL PURCHASE PRICE OF THE KNIFE.
www.kyoceraadvancedceramics.com
Q. What things should I avoid to keep the knife under warranty?

A. Here’s a short list of what to avoid…

  • Cutting frozen foods, bones, hard cheeses or hard crusts of bread;
  • Dropping on hard surfaces;
  • Prying with the tip;
  • Washing in the dishwasher;
  • Using as a scraper;
  • Hitting against china or flatware;
  • Putting the blade in open flame;
  • Sharpening with a conventional sharpener.

Q. How do I sharpen ceramic knives?

A. Ceramic knives can only be sharpened with special diamond discs, which are not yet available to consumers. Call us for the availability of ceramic knife sharpening in our Costa Mesa.



2 Responses to “Kyocera Usage Warranty”

  1. BONNET says:

    mon couteau acheté à une foire expostition de toulouse (payé environ 60 euros)s’est cassé après trois ou quatre utilisations. J’ai égaré la garantie et la preuve d’achat; Peut-il se réparer ?

  2. admin says:

    Oui il peut être réparé. S’il vous plaît remplir ce formulaire et envoyez votre couteau à nos bureaux: http://bit.ly/z0yocw

    Merci,
    Kyocera

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